"I do practical things for the masses" "I solve problems for enterprises" "I reduce the burden for the grassroots". From this year, Lishui has systematically, three-dimensionally, branding and intelligently promoted solid development of learning the Party history, and has tried best to do practical things for the masses, to solve problems for enterprises and to reduce the burden for the grassroots.

Up to July 31st, the city's leading officials at or above the county and division level had taken the lead in solving 2,190 difficult problems of the people, enterprises and grassroots, the number of volunteer service activities for party members was 49,281, the city claimed and realized 25,635 "micro wishes", 91,575 practical matters for the masses, and 8,955 problems for enterprises. The study and education of the Party history in Lishui focuses on implementation and wins the "happiness index" of a better society with the "service index" of learning history. The whole city strives to be the leader of "learning history to realize thought, increasing the faith and preferring well moral, serving the people, and opening a new situation", comprehensively sets off a new climax of learning the Party history.

Doing practical things and solving problems for the masses with all heart.

On the early morning of May 31st, Hu Haifeng, the Secretary of Lishui Municipal Party Committee, led a team to the Mediation and Settlement Center of Social conflicts and Disputes in Qingyuan County for centralized visit, solved problems on spot and promoted the settlement of complaints and visits.

Using many ways to solve problems for the masses. Zheng Huapin, Yao Linmiao, Wu Linjuan and other five citizens came to the first reception room and, on behalf of 29 owners, reported to Hu Haifeng about the demolition and resettlement problems during the reconstruction of Qingyuan County's old city in 2012 and poured out their troubles in their hearts.

While calming everyone's feelings, Hu Haifeng carefully understood the context of the matter, and sincerely said that he would come up with a solution as soon as possible, and would never leave the problems left by history to history.

The masses' "urgent problems and anxious expectations" are not only the burden of leading cadres, but also the concern of the ordinary Communists. The Party member Shen Xiang in Liandu District is the secretary of the Party branch of Shen Jie volunteer service team, since the learning of the Party history has carried out, she has been trying to help the masses to solve problems.

After knowing the patients from others provinces in Lishui Central Hospital and People's Hospital wanted to eat hometown cuisine, Shen Xiang used her money to build a “Shen Jie caring shared kitchen” at the village channel for those patients and relatives to free use.

This good idea warmed the city. “Shen Jie caring shared kitchen” got people’s thumb up in Lishui, and was awarded by People Information, Zhejiang Daily and others medias, and the People's Daily Online’s micro blog was read 180 million times

“Thanks to the concierge services provided by the Administrative Service Centre, the overseas Chinese just need to come once and everything could be done.” Lady Chen got caring concierge services in the Administrative Service Centre of City. With the accompany of the hall manager Li Jun, her commercial housing sales and household registration and migration and other procedures successfully completed. This is the "whole process" of Government service brand created by Lishui innovation, which tailors differentiated government service for the general audience.

Qingtian County has 330 thousand overseas Chinese, and“Intelligent and Online Service for Overseas Chinese” helps them to deal with things more convenient.

“Intelligent and Online Service for Overseas Chinese” covers various digital modules of judicial service, government service, social service and so on, and provides excellent service for overseas Chinese and their relatives. Taking the college entrance examination for the children of overseas Chinese examinees as an example, before the digital reform, dealing with the business in Qingtian roughly requires 9 links, and at least 8 documents should be provided; After the reform, the handling links are reduced to 4, the application materials to achieve "zero submission", and can realize online handling.

Recently, on the base of garden code of the APP “One Code Could Goes to Everywhere in Lishui”, Lishui put forward “Scan code foe check in” which provides more efficiency, convenient service to residents. Foreign tourists to Lishui can check into the hotel as long as they open the "Zhejiang Provincial Office" to scan the QR code of the corresponding scene, take portrait photos and complete self-registration, and cooperate with relevant epidemic prevention, and then they could check in immediately.

There are many practical application scenarios based on garden code. In addition to "Scan code for check-in" and "Visitor Code for Public Cultural Venues", at present, Lishui has launched more than 10 garden codes application scenarios to help the masses solve problems more convenient.

The Government will always respond people’s needs. What about parking in the city? Citizens can check Urban smart parking application to know where there is free parking space by mobile phone at a glance. What if families cannot help their children with homework because they are too busy? Yunhe Society provides volunteer service. What to do if foreigners who marry to Qingyuan can’t integrate into local life because they have the language barrier and no skills? Qingyuan created "foreign daughter-in-law family", for them to solve problems, and to manage their housework. Songyang old man's houses are too shabby and without facilities, how to do to help old people? Songyang opened housing reconstruction for the elderly of 130 poor families in the county, so that the elderly can enjoy their old age in the old house…… There are a lot of such warm stories, lishui party member cadres have been on the road to do practical things for the masses.

Solving problems for enterprises.

At 7:40 PM on August 7, CCTV 1 Focus Interview broadcast "Lishui Introduced Schott Glass Tube" and other typical cases of common prosperity. Why can a mountainous county win the favor of large international manufacturing companies, and finally overcome the policy, transportation, talent advantages of developed areas, and break the traditional investment logic of "good projects will not cross the Yangtze River Delta"?

Jinyun's superior business environment is an important factor that cannot be ignored. At present, the production line of the first batch of Cillin bottle of Schott Glass Tube was exported to Indonesia, but encountered difficulties such as issuing export invoice, filing documents and tax refund declaration.

In view of this situation, Jinyun County immediately opened the green service channel of export tax rebate, carried out on-site guidance, and ensured the detailed implementation of various preferential policies for enterprises. Jinyun not only accelerates the implementation of favorable policies for enterprises, but also actively organizes various targeted trainings and sends policies to the door to ensure the development of enterprises without worries.

Since the launch of education of the Party history this year, Lishui has started to build the 2.0 version of "three services". The "I Solve Problems for Enterprises" campaign also launched three major actions, 14 key measures and 23 detailed items. "365" special action which continues to make efforts to accurately the serve for enterprises has deepen the working mechanism for leading cadres at all levels to pair up with key enterprises (projects) and resident enterprise attendants, has set up “three lists”, has launched “six activities”, has improved “ five mechanisms” and has done a solid job in helping enterprises.

The Government should guide enterprises in digital. Liandu District first promoted intelligent diagnosis service for manufacturing enterprises in the city, facing the current situation of "do not want to change, dare to change, do not know how to change" in the intelligent transformation of enterprises. Liandu District Economic and Commercial Bureau, in cooperation with Municipal Departments, issued new industrial support policies, gave enterprises up to 50% of the project subsidy for intelligent transformation, with a maximum subsidy of 10 million yuan for a single project in the same year, greatly improved the enthusiasm of enterprises for digitalization and intelligence.

In view of the problem that enterprises dare to change or do not know how to change, Liandu built a bridge between intelligent transformation service companies and manufacturing enterprises, let the service company go into the workshop, carried out the basic assessment of the implementation of intelligent transformation, analyzed the production management basis of the enterprise, and efficiently improved the automation and digitization level of the factory.

Moreover, in July, in order to further create a development atmosphere, reduce the burden of enterprises and optimize the business environment, Liandu District launched a special action to deepen the precision service enterprises, and innovatively implemented the service mechanism of "group and enterprise": One main person in charge of the district-level department involved in the industry serves as the grid chief, and 8 business department heads of the department involved in the industry serve as grid specialists, they contacted and served about 10 enterprises in the same or similar industry. The "group visit" of the special team replaced the "cluster visit" service of multiple groups, so that Liandu enterprises not only could "lightly pack" to fight the market, but also had the government service to solve problems behind.

In Lishui Economic development Zone, "Policy Calculator" set up the service bridge of being beneficial to enterprises and enabled the policies which are beneficial to enterprises to be realized quickly. It has three advantages including complete policies, fast intelligent matching and accurate policy push.

Using "calculator" to "calculate" policy could accurately service enterprises which save time for Lishui Hangming Technology Co., Ltd. staff. The enterprise temporarily "cannot get" preferential enterprise policies, the "policy calculator" system will prompt guidance where the problems are and how to change them.

We treat entrepreneurs as we treat our family members. Lishui provides advanced services, takes deep steps to create a better business environment, and eliminates worries and difficulties for the leapfrog development of enterprises.

Reducing the burden and stimulating vitality.

To reduce the burden of grassroots, rural digital application provides a big help. Recently, CCTV News broadcast a news report about Jiaochuan Village in Suichang, relying on digital empowerment to boost agricultural production upgrading.

In 2021, farmers in Jiaochuan, who have decades of rice seed production experience, will change their farming mode with the arrival of a "new friend" -- the digital cockpit of the future village.

Through monitoring equipment such as "One Agricultural Eye", farmers can collect information like scale, and create a monitoring system covering the whole cycle and the whole region from seedling to maturity, so as to realize the double improvement of yield and quality.

Grass-roots agricultural technicians, ordinary farmers and rural cadres can master the planting situation of rice in the field by watching the video and also can realize analysis of soil temperature, soil conductivity, soil PH value, carbon dioxide content and other soil key indicators, which let the local people rekindle the passion and vitality of farming to get rich.

The activity of “I reduce the burden for the grassroots” not only reduces the burden for the grassroots on the digital platform, but also goes into the activities of "Universal Chapter of the Community" governance, breaks development problems and builds a solid foundation for livelihood facilities. It helped to resolve difficulties and problems in rural revitalization, people's wellbeing, and community-level governance, free the community-level officials to undertake major and difficult tasks of greater social significance.

In the early of July, The Municipal Government office launched a digital application scenario -- Lishui Culture Office intelligent management system, from the digital level to deepen governance effects. According to the introduction of the person in charge of the Municipal Office, the system has the outstanding characteristics of one-screen control, real-time monitoring and precise intelligent control. Through connecting with the city's collaborative office system (OA system), the system realizes the natural recording and automatic acquisition of documents issued by various departments and meeting data, and carries out online intelligent monitoring based on big data.

By the end of July, 31 ministries and commissions of the Municipal government had only 31.8 percent, 46.1 percent and 43.2 percent of quotas for meetings, documents and briefings. The average time for the Municipal Government Departments to issue documents was reduced by 31.8 percent, and the average time for official documents was reduced by 59.2 percent, administrative efficiency was greatly improved.

Qingyuan County Guantang Township Shantou Village is the most remote administrative village in Zhejiang Province, it borders on Fujian Shouning and is more than 100 kilometers away from Qingyuan county seat. It takes people about 2 hours and 40 minutes to reach the county seat by car. Lishui "Smart Hospital" diagnosis and treatment vehicles regularly visits the village, brings great convenience to the grass-roots people for medical treatment, and reduces the burden of people to go to the city for medical treatment.

Since this year, Lishui Health System has upgraded the "Smart Hospital", has made full use of digital thinking, digital cognition and digital technology to build "Smart Hospital" and has further optimized medical services for people in mountainous areas.

The "Smart Hospital" takes the mobile medical vehicle as the carrier, connects the high-quality medical resources of the county medical community and the urban medical union at one end, and connects the people in mountainous areas at the other end. Up to now, the first diagnosis, two-way referral and remote consultation at the grass-roots level has all been realized. In the first half of this year, 46 "Smart Hospital" mobile diagnosis and treatment vehicles in the city have provided mobile medical services for 7451 villages, have made 6870 visits, have traveled 56,000 kilometers, have carried out medical services for 72,456 person-times, have completed chronic disease contracts for 46,951 person-times, have had follow-up visits for two chronic diseases for 64,884 person-times, and have had health examination for 47,263 person-times.

A activity of learning the Party history, how to achieve the township to watch? Based on new era civilization practice wisdom platform of Suichang Village Culture Hall for the whole township live broadcast, the activity carried out by the Lishui farmer college students achieved to be famous in Suichang County Sanren Township in a moment.

A single camera can link not only the cultural halls of a town, but also the city's 375 village-level practice stations. On July 7 , Lishui New Era Civilization Practice Cloud Center was officially launched, and the new era civilization practice, wisdom auditorium, "little gardener" volunteer service and other data management platforms and video interaction platforms were built, had formed a work structure of "one cloud, four platforms, six ports". Eight county-level sub-centers, 75 township practice offices and 375 village-level practice stations have been integrated into the cloud center to achieve "one-network management". People can even watch the live broadcast on the "Civilization in Lishui" APP on the mobile phone.

No matter a village’s Spring festival, a preach or an education of agricultural skills, the whole village, the whole county and the whole people could watch it at the same time, which reduces the burden of inviting experts and scholars, and the Party members who go out can also see the changes of their hometown in real time and experience the charm of culture.

Lishui will implement formalism in the plans of the CPC Central Committee through special rectification. further strengthen standardized management of activities related to evaluation and commendation, launch a batch of high-frequency cross-field, cross-department, cross-level grassroots to deal with "one thing", establish and improve the online and offline joint management mechanism, upgrade the “four platforms of governance at grassroots level”, strengthen the connection with the comprehensive application of the intelligent governance of the Party and government, build a comprehensive application of the intelligent governance of party and government…… Lishui is making a fine, excellent and bright service system at grassroots level, in order to let the burden of the grassroots is reduced while the efficiency is raised.

To conscientiously implement the mission of the original aspiration and the purpose of serving the people. The municipal Government Departments at all levels and the majority of the Party members and cadres are taking thematic practice activities as the focus of the education of the Party history and as the "touchstone" to test the results, to do practical things for the masses, to solve problems for enterprises and to reduce the burden for grassroots, and encourage the education of the Party history to go deeper and deeper into the hearts of the people.

From: Lishui Daily     The Reporter: Ye Haobo